The SwiftPeer Guarantee
Zero P2P Drama
P2P trading has a reputation problem — ghosted counterparties, "send first" scams, disputes that go nowhere. SwiftPeer exists to remove that risk entirely. Every trade on SwiftPeer is held, verified, and released under fixed rules that don't bend for anyone. No drama, no guesswork, no "trust me."
Protection
Fund Security
Multi-sig cold storage
Funds in escrow are held in 2-of-3 multi-sig cold storage. No single party — including SwiftPeer — can move funds unilaterally. Release requires independent authorization from multiple keyholders, not a single point of failure.
Continuous penetration testing
Monthly internal penetration testing, plus quarterly audits by independent third-party penetration testers. Findings are patched before the next cycle, not batched for later.
Asset verification at intake
Every asset entering a trade is checked against known token contract registries and verified through on-chain analysis before it's accepted into escrow. Wrapped scam tokens, fake contract clones, and blacklisted assets are rejected at intake — not discovered mid-dispute.
Independent audit & trade limits
We are completing our first independent third-party security audit, expected January 1, 2027. Until it's published, we cap individual trades at 1.5 BTC (or equivalent) — a precaution, not a platform limit. SwiftPeer's infrastructure already supports bulk escrow up to $500,000 per trade, and that ceiling lifts as audit milestones are confirmed publicly.
Resolution
How Disputes Work
Escrow only holds funds — it doesn't read minds. When both parties confirm a trade is complete, funds release instantly and automatically. If either side raises a dispute instead, here's exactly what happens:
Both parties submit proof — payment confirmations, transaction hashes, timestamped communication. In-app communication is logged automatically; off-platform chat is not covered (see below).
SwiftPeer's resolution team cross-checks submitted evidence against on-chain records and platform activity logs to confirm what actually happened in the trade. We rule on verified fact, not competing claims — evidence is used to establish what occurred, not to score which side argued better.
Once the facts of the trade are established, funds are released according to what was actually agreed and actually delivered. Crypto settlement doesn't reverse, and neither do confirmed rulings.
Filing bad-faith disputes to stall or extort a counterparty results in account suspension.
Resolution timelines scale with case complexity, but straightforward disputes with clear evidence are typically resolved within 48hrs, not weeks.
Coverage
What the guarantee covers
What's Covered
- check_circle Funds held in escrow from lock to release
- check_circle Verification that assets entering escrow are legitimate, non-fraudulent tokens
- check_circle Mediation of disputes over whether trade terms were actually met
- check_circle Protection against counterparty non-delivery once funds are in escrow
What's Not Covered
- cancel Payments or agreements made outside the platform — if it isn't in SwiftPeer, we can't verify it or arbitrate it
- cancel Buyer's remorse or market price movement between trade initiation and settlement — escrow guarantees the trade happens as agreed, not that the asset holds its value
- cancel Funds sent to the wrong wallet address due to user error — always verify addresses before initiating a trade
- cancel Trades involving assets not verified through our registry and on-chain checks at intake
- cancel Identity or intent of your counterparty — escrow removes "who goes first" risk, not "who am I really trading with." Due diligence on who you trade with is still yours
The Point
Not the absence of risk — the absence of surprises
A guarantee that hides its limits isn't a guarantee — it's a liability waiting to surface mid-dispute. SwiftPeer states what's protected, what isn't, and why, up front. That's what Zero P2P Drama actually means: not the absence of risk, but the absence of surprises.
Contact Us
location_on Address: 28 George Street, New Town, Edinburgh, EH2 2PA, Scotland
call Phone: +447438472430